Contact Professional Risk

Please complete this form or call us toll free to speak directly with an agent for a free, no-obligation indication!

2909 Polo Parkway, Suite 100

Midlothian, VA 23113

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Tel: 1-800-318-9930

Fax: 804-794-3468

info@profrisk.com

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Meet Our Agents

Making a Difference:

In Your Practice & Our Community

Professional Risk is proudly 100% employee-owned through our Employee Stock Ownership Program. This means when you work with us you’re working directly with an owner committed to providing the highest level of service to our clients.

 

At Professional Risk, we firmly believe everyone can affect positive change in the world. This shared philosophy shapes the way we do business. Whether it’s assisting our clients with their medical professional needs or organizing regular charity events, all of our employee-owners are committed to this mission every day.

As your agent we work closely with you to ensure your practice has the right coverage in place for your specific needs, all brought to you at competitive pricing. All of our Agents, Service Specialists, Admin, and Managers are licensed Property & Casualty insurance agents with decades of knowledge and experience.

 

Agents

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Charlotte has served Professional Risk since 1996. In her tenure here, she has focused on Virginia, The District of Columbia and, most recently, she has expanded to New York. She enjoys meeting new people and assisting physician practices with their professional liability needs.

Risk Advisor

Charlotte Dunn

Phone: 800.318.9930 ext. 231

Email: cdunn@profrisk.com

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Rhonda started with Professional Risk in 2018 with almost two decades of experience in the P&C insurance industry. She graduated with a Bachelor's in Business Administration from Radford University. Rhonda loves the challenge of something new everyday, meeting new people, and helping others with their insurance needs. When she's not at work, Rhonda stays very busy with her two sons who are both involved in sports. Rhonda also enjoys volunteer opportunities, spending time with family and friends, and visiting the beach.

Account Manager

Rhonda Martin

Phone: 800.318.9930 ext. 240

Email: rmartin@profrisk.com

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Rhonda joined Professional Risk in 2008 and works with Jennifer Richard to provide service and solutions for our clients. With over a decade in the Property and Casualty insurance industry, she is exceptionally knowledgeable about the steps your practice needs to take to obtain the right coverage. Outside of working full-time, Rhonda is a full-time, busy mother of three young children.

Account Manager

Rhonda Steele

Phone: 800.318.9930 ext. 238

Email: rsteele@profrisk.com

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In 2001 Connie joined Professional Risk to assist one of our market managers in servicing accounts. Having worked in the insurance industry since 1986, Connie brought an extensive knowledge of property and casualty insurance customer service to the agency. As an account manager, Connie enjoys making a difference in the lives of physicians and administrators through her compassionate listening, industry expertise, and problem-solving. Outside the office, she loves traveling, live music, and spending time with friends and family.

Account Manager

Connie Dowler

Phone: 800.318.9930 ext. 237

Email: cdowler@profrisk.com

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Gregg holds a Bachelor of Science from Fairmont State University, and has worked in our West Virginia office since 1997. His previous experience includes financial and small business ownership. Gregg enjoys meeting new people and working closely with clients on their insurance needs.

Risk Advisor

Gregg Moore

Phone: 800.445.4408

Email: gmoore@profrisk.com

Kristin joined PRA in the fall of 2018 and works primarily in North Carolina. She boasts over 15 years of experience in the healthcare industry and serves physicians in NC, SC, and VA. She is excited to be a part of PRA and enjoys helping physician practices with their insurance needs. When outside of the office, she's a lover of all things outdoors. You may find her hiking, cooking, traveling, spending time at the beach, or spending time with her family.

Risk Advisor

Kristin Wicker

Phone: 910.596.1070

Email: kwicker@profrisk.com

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Kasiem has joined our team in 2016 and has been within the insurance industry for over a decade. With an extensive background including account management, sales, training, and lead roles within quality control, he has a well-rounded background sure to cater to any and all liability needs of his clients. Customer service is an absolute priority to Kasiem's success. He exudes this with his great communication skills and actions to support. Outside of the office Kasiem enjoys staying in shape, sports such as baseball and football, and spending quality time with family and friends.

Market Manager

Kasiem Lewis

Phone: 800.318.9930 ext. 214

Email: klewis@profrisk.com

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Katheryn has been with Professional Risk since 2002 and currently works as a senior service specialist handling our insured's everyday needs and services. Katheryn believes in providing excellent customer service and enjoys problem-solving for issues arising from day to day. Away from work, Katheryn spends time with her husband, son, and daughter.

Account Manager

Katheryn McMillen

Phone: 800.318.9930 ext. 243

Email: kmcmillen@profrisk.com

 
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April joined Professional Risk in the summer of 2000 and stepped into her management role over the Agency's Service Specialists in early 2017.  She believes in integrity and honesty, and strives to make each client realize they are important and appreciated. When April's not making a difference for your practice, she enjoys reading, traveling, and cheering on the University of Texas Longhorns with her husband and young son. 

Service Specialist Manager

April Aiken

Phone: 800.318.9930 ext. 242

Email: aaiken@profrisk.com

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Fernanda joined Professional Risk in 2014. She has over twelve years' experience working in the property and casualty insurance industry and has extensive knowledge on Business Owners Policies and Workers' Compensation insurance options. She is fluent in Portuguese, Spanish, and English, and enjoys spending time with her children and family.

Service Specialist

Fernanda Amaral

Phone: 800.318.9930 ext. 241

Email: famaral@profrisk.com

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Kim joined the PRA family in 2016 and is a Client Service Representative. She has a BS in Healthcare Administration and has previously worked in healthcare management. She believes in excellent customer service and ensuring every client has a great experience while working with PRA. She enjoys spending time with her family, including her three teenagers, and hanging with her girlfriends.

Service Specialist

Kim McMillan

Phone: 800.318.9930 ext. 225

Email: kim.mcmillan@profrisk.com

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Judy joined Professional Risk Associates in 2006 after having lived in California for 30 years. Judy has always enjoyed the customer service side of any type of industry, and she finds satisfaction knowing our clients can count on her for exceptional service and experience.

Service Specialist

Judy Quam

Phone: 800.318.9930 ext. 239

Email: jquam@profrisk.com

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In 1998, Becky joined the team at Professional Risk and is our longest-employed service specialist who continues to serve our clients and community. Since 1978, working on both the carrier and agency side of the insurance industry, Becky continues to find joy in her career stating, "Insurance is a challenge and provides a variety of jobs." When she's not sharing her knowledge and providing solutions for our physician practices and large group networks, she enjoys spending time with her friends, family, and especially her Yorkie-Poo, Ginger Lee.

Service Specialist

Becky Downey

Phone: 800.318.9930 ext. 203

Email: bdowney@profrisk.com

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Kandis joined Professional Risk in May of 2018. She's a graduate of James Madison University where she majored in Health Services Administration with a minor in General Business. She is most excited about working with physicians and administrators to make a positive difference in their health organizations, and she aims to achieve these changes by providing excellent customer service. Outside of work, she enjoys hiking with her dog and spending time with family and friends. 

Service Specialist

Kandis Green

Phone: 800.318.9930 ext. 236

Email: kgreen@profrisk.com

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Katie started her career at Professional Risk in November of 2005. She enjoys the challenges that come with helping  healthcare professionals find liability solutions. Katie's mantra in the office is "It's something new everyday!" When she's not in the office she loves spending time with her two children and husband. She is also an avid runner in her spare time and has competed in many half marathons.

Service Specialist

Katie Winn

Phone: 800.318.9930 ext. 212

Email: kwinn@profrisk.com

Service Specialists

Admin

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Before joining Professional Risk in 2008, Tammy worked in the real estate industry for over 15 years. Working directly with the President and CEO of Professional Risk and all other department heads, Tammy ensures the agency operations run smoothly. She coordinates the continuing education requirements for our agents, and enjoys helping her colleagues every day. Outside of work, Tammy loves laughing with her family and friends, and spending time at the beach.

Administrative Manager

Tammy Bryant

Phone: 800.318.9930 ext. 227

Email: tbryant@profrisk.com

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Justin joined PRA in late 2018. He lives right here in Richmond and is currently attending VCU majoring in Finance. He loves his position at PRA, ensuring operations run smoothly for the office and staff. Other than being part of the PRA team, Justin loves hitting the gym, fishing, ultimate frisbee, hanging with friends and family, and playing with his dog, Sophie.

Operations Support Specialist

Justin Washington

Phone: 800.318.9930 ext. 200

Email: csr@profrisk.com

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Bonnie has been with Professional Risk since 2017. She returned to the workforce after spending time at home caring for her children. She loves working for PRA because of the family atmosphere and company values. She enjoys spending time with her family, volunteering as a youth soccer coach and supporting the Richmond Kickers.

Administrative Support Specialist

Bonnie Do

Phone: 800.318.9930 ext. 204

Email: bdo@profrisk.com

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Tayler joined PRA in October of 2017. She holds a Bachelor's Degree from George Mason University and enjoys the unique opportunity to balance creativity and functionality in her work. She loves PRA's work-culture and dedication to community service. Outside of the office, she can often be found reading a book poolside, hiking with her dog, or traveling abroad with her boyfriend.

Marketing Specialist

Tayler Gardner

Phone: 800.318.9930 ext. 246

Email: tgardner@profrisk.com

 
 
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John founded Professional Risk Associates to bring innovative market options for medical professional liability insurance in the Mid-Atlantic region. While John is the President and CEO, employees share ownership of the company through an ESOP, which stands for Employee Stock Ownership Plan. As the President and CEO, John focuses on the financial well-being of the agency, and acts as the sole ESOP trustee. When not in the office, John enjoys working on his farm, traveling, and spending time with his family and dogs.

President

John Glander

Phone: 800.318.9930 ext. 211

Email: jglander@profrisk.com

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A graduate of the Medical College of Virginia, with a Masters in Health Administration, Steve began his career with Bon Secours Health System, he later served as Vice President of the Virginia Hospital Association, before moving again to The Virginia Insurance Reciprocal as Vice President for Underwriting and Marketing. In 1995, Steve joined National Capital Reciprocal Insurance Company (NCRIC) and served as the Chief Operating Officer for there until its merger with ProAssurance. In 2007, Professional Risk welcomed Steve to the team. He currently serves as Senior Vice President of our Agency managing sales and marketing.

Senior Vice President

Steve Fargis

Phone: 800.318.9930 ext. 245

Email: sfargis@profrisk.com

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Cari joined Professional Risk Associates in February 2013 after a 15 year career focusing on Operational Leadership, Human Resources Management and Consulting, and New Business Development.  As Director of Human Resources and Administration, Cari leads Professional Risk’s efforts to remain a best in class workplace, as well as provide operational support to our Sales and Service teams.  She also oversees administration of our Employee Stock Ownership Plan (E.S.O.P.).  Cari is a passionate fan of the Pittsburgh Steelers, Pirates and Penguins and loves to root for the Black & Gold with her husband and children.

Associate Vice President

Cari Fessler

Phone: 800.318.9930 ext. 206

Email: cfessler@profrisk.com

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Robert "Bob" Meadows has worked in the insurance industry since 1973, during which time he developed an extensive claims, underwriting, and management background. Since 1999, he has been a member of the Professional Risk Associates' management team, as Executive Vice President he oversees agency operations and facilitates senior management, shareholder, and management meetings. Originally from Nitro, West Virginia, he holds a Bachelor of Science in Journalism/Public Relations from West Virginia University.

Advisor to the President

Robert Meadows

Phone: 800.318.9930 ext. 216

Email: bmeadows@profrisk.com

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Jennifer serves as Associates Vice President of Sales and Marketing and has been with the agency since 2001. She holds an Associate in Risk Management (ARM) and a Registered Professional Liability Underwriter (RPLU) designation and has over 15 years of insurance experience. Jennifer enjoys working with physician and podiatry practices throughout the mid-Atlantic region and providing sales and marketing support to the agency.

Vice President

Jennifer Richard

Phone: 800.318.9930 ext. 210

Email: jrichard@profrisk.com

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Mike joined the Professional Risk team in 2009. Prior to working with Professional Risk, Mike worked for the Medical Society of Virginia Insurance Agency and has over 25 years of insurance experience. He is a graduate of James Madison University and holds an Associate in Insurance Production designation from the Independent Insurance Agents & Brokers of America, Inc. In late 2015, Mike was appointed as the Director of Key Accounts in order to help streamline our exceptional services to large group practices and network programs.

Associate Vice President

Mike Owens

Phone: 800.318.9930 ext. 249

Email: mownes@profrisk.com

Management